Grow Ohio Refund Policy
As of June 1, 2020

Grow Ohio will only issue Refunds in the form of an Electronic Gift Card for the following situations:

  • A break down in the packaging rendering the product unusable (ex:  droppers, cartridges, broken Lozenges, etc.)
  • If a product does not meet Grow Ohio’s high-quality standards
    • This will need to be proven with photo evidence and based on Retain Testing Results
  • All requests for refunds must be accompanied with photos of the product and the Grow Ohio Compliance Label and a Copy of the Original Receipt
  • Refund requests must happen within 7 days of date of purchase
  • Refunds will NOT be issued for products that have been consumed
  • Please note that it can take up to 30 days for Refunds to be processed

When emailing us please provide the following:

  • A photo of the issue with your product you are inquiring about
  • A Photo of the Grow Ohio Compliance Label
  • A Photo of your Receipt of Purchase

Our Address is:
Grow Ohio
6440 Maysville Pike
East Fultonham, Ohio 43791

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